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19 Jul 2016, 9:33 am by Tom Kosakowski
 Day 1:  Establishing the Framework for Effective Ombuds Practice  Day 2: Scope of the Ombuds Role Day 3: Inquiries and Investigations (Individual and Systemic); Scope of the Ombuds Role (continued) Day 4: Trend Analysis/Challenges & Opportunities for Ombuds Day 5: Report WritingThe announced faculty are: Professor Lorne Sossin, Dean, Osgoode Hall Law School, York University Nora Farrell, Ombudsperson, Ryerson University Gregory J. [read post]